Hi, I’m Alex.

I'm a service designer specializing in digital health and inclusive design. I have 13 years of experience leading user research, delivering product strategies, and using design thinking to transform operational processes.

I’ve worked clients ranging from Fortune 100 companies to non-profits to federal agencies, in tech, healthcare, automotive, health, education and fashion.

I’m passionate about systems thinking and ‘designing from the margins.’ I believe that seeking out edge cases and overlooked perspectives is the best way to innovate and solve wicked problems.

Keep scrolling to preview some of my projects

Projects

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Skills

I’ve built an adaptable skill set working in a variety of industries including education, healthcare and tech.

Research

  • Research Design

  • Qualitative and Mixed Methods Analysis

  • Participant Outreach

  • Accessible Facilitation

  • Systematic and Scoping Reviews

  • Trauma-Informed Research

(16 years)

Design

  • Inclusive Co-Design

  • Equity-Centered Service Design

  • Product and Feature Strategy

  • Design Systems

  • Design Thinking

  • Enterprise Tools

(12 years)

Strategize

  • Product Discovery

  • Business Case Development

  • Systems Thinking

  • Patient and Community Engagement

  • Service Transformation

  • Accessibility and Design Operations

  • Brand Strategy

  • Analytics

(8 years)

Manage

  • Inclusive Talent Acquisition

  • Mentoring

  • Team Leadership

  • Knowledge Sharing

  • Cultural Change

  • Vendor and Partner Relationships

  • Reporting

(5 years)